Effective date: 19 August 2026
TCA GOLF CARTS MOTORS (company registration number 2018/466052/07) (https://tcagolfcartsmotors.co.za) respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information we collect
We collect information that you provide directly to us, including your name, phone number, email address, delivery address, the golf cart or product you are interested in, and any message or order details you send. We do not collect or store payment card details on this website.
2. How we use your information
- To respond to your enquiry, quote or order.
- To process invoices, delivery documentation and after-sales support.
- To communicate warranty, service and parts information.
- To improve our website, products and customer experience.
- To comply with legal, tax and accounting obligations.
3. Legal basis for processing
We process personal information when it is necessary to perform a contract with you, comply with a legal obligation, protect our legitimate business interests, or where you have given your consent.
4. Sharing and disclosure
We only share your information with trusted third parties when necessary to complete your transaction or deliver your order, such as transport and logistics partners. We do not sell, rent or trade your personal information to third parties for marketing purposes.
5. Data security
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Access to customer data is limited to authorised staff who need it to perform their duties.
6. Data retention
We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, including sales records, warranty support and legal compliance. When no longer required, your information is securely deleted or anonymised.
7. Cookies and analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site. You can control cookies through your browser settings.
8. Your rights
Under POPIA you have the right to access, correct, delete or object to the processing of your personal information. To exercise these rights, contact us using the details on this page.
9. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will be revised accordingly. Continued use of the website after changes constitutes acceptance of the updated policy.